ICARUS FIDGET RETURN POLICY
TL;DR:
We don’t do boring, and we don’t do fast fashion — but we do care that you’re happy with your haunted hoodie or cryptid sticker pack.
THE OFFICIAL STUFF:
🗓️ Return Window:
You’ve got 30 days from the time your order arrives to request a return. After that, your item is officially cursed and bound to you forever (okay not really, but we can’t accept returns past that point).
✅ Eligible Items:
To qualify for a return:
- Item must be unused, unwashed, and in original condition
- Custom-made items (like Mystery Packs or 3D-printed fidgets) are final sale
- Return shipping is your responsibility unless it’s our bad (see: Oops Clause)
🚫 Non-Returnable:
- Custom/personalized items
- Mystery Packs or Surprise Drops
- Sale items
- Digital downloads (if we ever offer them)
- Items that have clearly been summoned through other dimensions
💸 Refunds:
Once we receive your item and it passes the "not-covered-in-blood" test, we’ll issue your refund to the original payment method. Please allow a few business days for your bank to process it.
🧃 Exchanges:
We don’t offer direct exchanges. Just return the item and place a new order for what you actually wanted once your goblin brain settles down.
💥 THE OOPS CLAUSE:
If we sent you the wrong thing, if your item arrived damaged, or if your shirt was haunted in a bad way — email us within 7 days at Howdy@IcarusFidget.com We’ll make it right. Chaos is fun, but broken merch isn’t.
🪐 HOW TO RETURN:
- Email us at Howdy@IcarusFidget.com with:
- Order number
- What you're returning
- Why (brief is fine — even “goblin regret” is valid)
- We’ll reply with instructions and the return address.
- You ship it back to us.
- We issue your refund once it arrives in good condition.